Fixing the FLT Problem With ALPLA UK
It’s widely recognised that in temp recruitment, your ability to provide quality and quantity when it comes to MHE drivers can make or break your reputation and relationship with a client.
The Challenge
After many years of trying, we were finally given an opportunity to support ALPLA in Golborne…with a counterbalance FLT driver! Never an easy first chance to impress…
ALPLA UK reached out to Taskmaster Resources to work alongside their current supplier at a peak period to help supply FLT Drivers. It was a challenging time to source quality FLT drivers.
What We Did
We deployed our dedicated Warehouse & logistics consultant, Trish to oversee the account and the client. Trish invested time to find out about the operation and research what some of the obstacles where to sourcing the right staff quickly. Unafraid to challenge, and receptive to feedback, the client also took on board suggestions on running different shifts aside from their usual shift pattern to open up the candidate market more.
The Outcome
We agreed a bespoke recruitment, selection and on-boarding process specifically for MHE drivers We are now able to fill all bookings quickly from our contingency pool of staff working an 8 hour support shift (6-2, 2-10, 10-6 nights & 8-5 shifts)
From the initial “red button” call to us and the first exploration meeting, we sourced x5 in one week, then gradually increased to x11 July then x 17 August and it's been similar numbers throughout. When ALPLA have perm openings, they cherry pick from the contingent labour shift and offer permanent contracts.
Results (June to present)
- 28 FLT drivers placed.
- 8 leavers, 8 T2P, 17 working with another 3 inducted in March that will be in shift soon.
What The Client Said
"I contacted Trish at Taskmaster, she was quick to respond and start sourcing FLT Drivers. She was happy to work alongside our existing supplier, cross-checking with names on applicants to avoid duplication and always worked very hard to supply what we needed at short notice. We keep in daily contact and have scheduled meetings with an opportunity to formally review the service plan, providing opportunities for feedback and work pipeline."
