Case Studies

The Challenge

Lookers Ford faced the inherent challenge of managing significant fluctuations in their need for van delivery drivers. The demand for drivers was closely tied to business levels, seasonal variations, and the necessity for holiday cover. This meant that they could require anywhere from 3 to 20 shifts per week, making it a complex task to maintain a consistent, scalable workforce that could scale up or down rapidly.

Our Approach

Taskmaster's approach to addressing Lookers Ford's unique staffing challenge was built on finding a flexible, reliable, and consistent pool of drivers. We recognised that a one-size-fits-all approach wouldn't work, and thus, we embarked on identifying a unique workforce solution. Our strategy included: We actively sought and registered a team of retired or semi-retired individuals who were known for their unwavering flexibility and willingness to accommodate shifting work schedules. These drivers came equipped with a level of availability and experience that perfectly aligned with Lookers Ford's needs. For them, working a few shifts a week was a bonus, but they understood that non-working weeks weren't an issue at all.

The Results

The results of our agile driver workforce solution were transformative. This strategy didn't just address their immediate need for flexibility and responsible staff; it forged a lasting relationship that has lasted for over a decade. The outcomes of this approach include a long-term partnership with ultimate flexibility. Lookers Ford now enjoys the ultimate and immediate solution to their fluctuating driver requirements. They have peace of mind, knowing that Taskmaster can flex and adapt to customer demands. Taskmaster has seamlessly integrated into Lookers Ford’s operations as a trusted and indispensable partner that delivers comprehensive cost savings. We are not just providing drivers; we are contributing to their long-term success by providing a workforce solution that is efficient and reliable.