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Hiring the right talent is essential for any business's success, especially when it comes to temporary or contingent labour. To ensure your recruitment and onboarding practices are working, tracking specific metrics is vital. In this article, we'll explore the key recruitment metrics every UK business should monitor alongside their labour partner, and how they can leverage these insights to drive hiring success.

Understanding Recruitment Metrics

Recruitment metrics provide a comprehensive view of your hiring process, allowing you to identify areas for improvement, optimise resource allocation, and make informed decisions. By tracking these metrics, you can enhance your ability to attract, assess, and retain the best people in the competitive UK labour market.

Essential Recruitment Metrics for Temporary or Contingent Workforce

Time to Fill
This metric measures the average time taken to fill temporary positions. A shorter time to fill ensures that critical roles are occupied quickly, minimising disruptions and maintaining productivity.
Attrition Rate
Hiring is a costly business so it is important to monitor the rate at which temporary workers leave the organisation helps identify retention issues. High turnover is costly and disruptive, so addressing the causes can lead to a more stable workforce.
Cost Per Hire
Tracking the total cost involved in hiring and achieving required competence levels with each temporary worker helps manage recruitment budgets more effectively. Understanding cost per hire allows businesses to optimise spending and improve financial efficiency.
Quality of Hire
Evaluating the performance and fit of temporary workers through feedback and performance metrics helps ensure that the hires are meeting job expectations and contributing positively to the team. This leads to better overall workforce quality.
Candidate Pool
Working with your labour provider to continuously monitor the availability and quality of candidates in your talent pool, in line with your usage forecasts and peak requirements ensures that fluctuations are managed effectively. This is crucial for delivering output levels demanded by your business and its clients.
Fulfilment levels
In contingent labour usage, fulfilment rate is a critical measure, though it can be easily misconstrued. Tracking at a more granular level (per shift/day) such as fulfilment vs original order, fulfilment vs amended order and backfill response rates gives a wider perspective on your labour partner’s true performance.
Candidate Experience
Measuring satisfaction levels of candidates throughout the recruitment process and on an ongoing basis throughout the assignment is important for maintaining a positive employer brand and improved retention.. A good candidate experience can lead to higher acceptance rates and better reputation in the market.
Compliance Rate
Ensuring all hires meet legal and regulatory requirements protects the company from potential legal issues and fines. Compliance is critical in maintaining a trustworthy and lawful operation.
Hiring Manager Satisfaction
Importance: Gauging the satisfaction of hiring managers with the recruitment process and the quality of hires provides valuable feedback for improving recruitment strategies. Satisfied hiring managers are likely to result in better collaboration and outcomes.

Optimising your hiring process through data-driven decisions

Want to refine your recruitment strategies, reduce costs, and attract top talent? Contact us today to find out how we can help your business make data-driven decisions and improve hiring quality.